Change Management Is Trust Engineering
Jamie Conner Jamie Conner

Change Management Is Trust Engineering

Every network engineer knows the moment. Your finger hovers over Enter. The change looks right. You've checked it twice. But somewhere in the back of your mind, a voice asks: What if I'm wrong?

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I Built a RAG System That Actually Understands Cisco Docs. Here's What I Learned.
Jamie Conner Jamie Conner

I Built a RAG System That Actually Understands Cisco Docs. Here's What I Learned.

I built a RAG system that lets an AI answer network automation questions using my actual documentation—and query live devices when the answer isn't in a PDF. The result: fewer hallucinations, accurate config syntax, and real-time troubleshooting that knows my topology.

Here's what I learned about chunking, embeddings, and making retrieval actually work for technical content.

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